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2014 Infiniti QX60 Air Bags Problems, Complaints and Defects

Issue ID	1169752
Internal NHTSA #	10701558
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	QX60
Model Year	2014
File date	01/02/14
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	Purchased car 11/2013 new from dealership. Within three months, front passenger side air bag light began coming on even though a passenger was in the seat. This has occurred on & off ever since. There has been no pattern distinguishable -- no correlation between weight of person, in car when/when not started, nor how long light has stayed on or if it did go off after >3min. We have been to the dealership numerous times, four officially on the service history, and at least two other times as a "drive thru" to confirm that indeed my family would be safe if in an accident (verbal reassurance given by service manager for each of those "drive-thru" times). Service manager said system is working properly prior to initial ocs reprogram completed 6/5/14 (recall number 14v138000). Light remained on while pulling out of dealership on 6/5/14 and they reprogramed it again before leaving. Due to the fact that the dealership is over 30 miles away, as well as their insistence that the system is "working properly", i have not taken it is many times when the light has been on. If taken in each time, this would be probably every ten days - two weeks. If the light has not gone off, i have made that person get into the back seat. Over 90% of the time, these have been family members, weighing between 90#-200# and all over 5' tall. Additional service history times for this issue are: 8/20/14, 8/25/14, 3/24/15. Service manager frequently unable to duplicate concerns, insists system is functioning appropriately. When asked if he would consider placing his loved one in this seat with the light on, trusting the function will protect those in a highway accident, he stated, "i understand your concerns."
Vehicle Mileage at Failure	3500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GASTONIA, NC
VIN pattern	5N1AL0MM2ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	10/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4TAWM72N7WZ005809 9FB460JS0GM576015 VF1BA100E24142575 TMBJJ75LXF6069250 X9633020062151188 1J4FY19P1SP314284 2HGFB2F56EH546163 WDC2923241A008748 WAUZZZ8T4FA059682 1FMSK7DH2PGA41724 TMBDT21Z9D2072259 WDB2102741A702430

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2014 Infiniti QX60 Air Bags Problems, Complaints and Defects, Recalls and Failures

2014 Infiniti QX60 Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?