Issue ID | 1126816 |
Internal NHTSA # | 10651564 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | QX60 |
Model Year | 2014 |
File date | 14/11/13 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I leased this 2014 qx60 on 10/23/2013. Within the first two weeks we noticed that the "airbag off" light would go on while my wife was in the front seat. It would come on for several minutes then go off. This occurred randomly and would occur days apart. We took the vehicle to the dealer and they adjusted the sensitivity. The issue started back a month later and we took the vehicle back on 2/26/14 and they performed a zero point reset. The issue came back and we returned to the dealership and they said it worked and my wife was too light(weighs 135 pounds) or sitting incorrectly. They recalibrated the sensor. The issue came back as the airbag off light would stay on while my wife was sitting in the seat. This would happen randomly and sometimes come on during a trip and stay on for an hour then turn off. We returned the vehicle on 6/25/14 during our service to address issue again. Returned the vehicle again on 10/15/14 and the dealer "reset" the program and said everything was fine. Three days later the airbag off came back on with my daughter in the seat(100 pounds) and then a day later with my wife. I contacted infiniti consumer affairs and they informed me this car was not part of the recall and had me return to the dealer to do the same "fix" they have done every other time. They performed another zero point reset. Now they want to send a field engineer to investigate this. The car has been to the dealer several times and still has not been repaired. This is a serious safety issue and should be under some type of recall. |
Vehicle Mileage at Failure | 1900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLOTTE, NC |
VIN pattern | 5N1AL0MM3ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |