2015 Infiniti Q50 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Infiniti Q50 2015 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Infiniti Q50 2015 unknown or other and complaints other owners have filed.
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2015 Infiniti Q50 Unknown Or Other Problems, Complaints and Defects

 Issue ID1315071
 Internal NHTSA #10903668
 ManufacurerNissan North America, Inc.
 BrandINFINITI
 ModelQ50
 Model Year2015
 File date21/05/16
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemIssue: j hooks holding floor mat creates driver safety issue. J hooks are not stationary and when rotate causes floor mat to come loose and create safety issue by preventing properly using gas and brake pedal. Background: purchased 2015 infiniti q50 as cpo infiniti thousand oaks w11,992 miles on 5/4/16. 5/21/16 with 12,622 took first time into dealer to address issue of driver floor mat sliding around and bunching up preventing me at time from appropriately reaching the gas or brake pedal. Dealer indicate this is normal with car models.. 7/26/16 took back to dealer as issue was happening daily. Dealer srv manager looked at and acknowledged issue and offered me new floor mats and replacement of j hooks. Accepted. 8/11/16 3rd time at 16,825 miles. Same issue again with j hooks and floor mat. This time dealer inspected and indicated floor mat comes loose from floor hook. Unable to make further repair to car. I escalated to infiniti customer affairs with letter and phone call. I asked for vehicle buy back under california lemon law. Approx. 12 days later infiniti replied with following: infiniti realizes situations may occur with your infiniti vehicle that, unfortunately, fall outside of the parameters of the new vehicle limited warranty provided with your vehicle. They said no way in not to many words. Talked to lemon lawyer and said be careful dealer doesn't like to be sued, they will hire expert witnesses and if you lose you have to pay for their witnesses. Went back to dealer and was told all the j hooks do the same thing. They are not stationary and rotate around and if you step out of the car and put pressure on the mat it will move. Was told we won't put this into writing. I bought a ugly all winter thick rubber mat which is heavy and doesn't move around. Given floor mat issues infiniti should taker of issue better.
 Vehicle Mileage at Failure12622
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSIMI VALLEY, CA
VIN pattern JN1BV7AP0FMXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase14/09/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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