Issue ID | 901344 |
Internal NHTSA # | 10443498 |
Manufacurer | NISSAN NORTH AMERICA, INC. |
Brand | INFINITI |
Model | Q45 |
Model Year | 2004 |
File date | 02/11/09 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | my low beam headlamp system has now failed at two separate times, both during nighttime driving. The first was on november 2, 2009, at 37,600 miles, the left hid ballast failed; nissan repaired the failure under warranty although its time-portion had expired. The second failure was at 47,600 miles on december 1, 2011. Nissan/infiniti consumer affairs were told and acknowledged that mileage warranty was no-where-near expired - but time had - yet, talked as though they would help with the repair. The quid-pro-quo was that i get an infiniti dealer to verify problem and cost to repair. At my cost of $125. 88 the infiniti dealer agreed the right ballast was now bad; cost to repair approximately $1100. Nissan consumer affairs were instructed (according to ca) by a higher echelon of nissan not to repair. Ca did agree to refund my dealer cost of $125. 88. Conclusion: in 2004 this was nissan/infiniti's premium product. This car was earlier reported to nhtsa because the fore-aft power function of the driver's seat failed at 42,170 miles and nissan would accept no responsibility. Surely the nhtsa must reasonably think that failure of a driver's seat in its rearmost position and two failures of the low-beam headlamp system could easily place any driver and his/her passengers in a life threatening situation. |
Vehicle Mileage at Failure | 37600 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LEAWOOD, KS |
VIN pattern | JNKBF01A84MXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/02/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
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Was defective tire repaired? | |
Date of manufacture | |
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