Issue ID | 1475755 |
Internal NHTSA # | 11102883 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | M37 |
Model Year | 2012 |
File date | 07/03/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I'd like to report a problem that has occurred with my 2012 infiniti m37 which seems to be pretty fatal. The plastic cover that covers the steering wheel's rod cracks open when the steering wheel is tilted to a lower position. Once the cover is cracked, steering wheel rubs on to the plastic behind it and makes the steering wheel nearly impossible to steer. If someone faced this issue by changing their steering wheel position while driving, it will surely lead to a fatal accident. This issue seems to happen to other vehicles as well according to the forum link attached: http://forums. Nicoclub. Com/steering-wheel-rubbing-plastic-housing-t609452. Html i have tried to contact infiniti regarding this issue and the answer i received was that there's nothing they could do since i am out of warranty. However, that part of the vehicle is barely used nor touched which makes this a manufacturing defect but no one wants to be responsible for this. Since this is a safety related issue i'd like to ask nhtsa to get involved and help us out on this matter. Thank you very much and i will await for your response. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BUENA PARK, CA |
VIN pattern | JN1BY1AP0CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |