Issue ID | 970093 |
Internal NHTSA # | 10503221 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | M37 |
Model Year | 2012 |
File date | 01/02/12 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Have owned the car slightly over a year. Since the beginning the transmission has shifted erratically, is in 4th gear at 25 mph. When stepping on gas the car hesitates while trying to pick a gear. There is no power at low speeds because the car is in too high a gear. At higher speeds if you touch the brakes the car drops two or three gears causing the car to shake violently from the downshift. The engine knocks constantly at low speeds due to the gearing even though premium fuel is required. Dealer has tried to repair and applied software patch that took almost a year to receive but no help. Dealership says nothing can be done. From research and other nhtsa complaints this is a common problem. Tried to get infiniti to repurchase but they refuse to stand behind car, say it's "within specs". Car is unsafe because of severe downshift compression at higher speed, no power and severe hesitation at lower speeds. |
Vehicle Mileage at Failure | 300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | STUDIO CITY, CA |
VIN pattern | JN1BY1AP1CMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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