2011 Infiniti G37 Power Train Problems, Complaints and Defects, Recalls and Failures

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2011 Infiniti G37 Power Train Problems, Complaints and Defects

 Issue ID908017
 Internal NHTSA #10448934
 ManufacurerNISSAN NORTH AMERICA, INC.
 BrandINFINITI
 ModelG37
 Model Year2011
 File date01/07/11
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemEct: automatic transmission control logic / adaptive shift pattern: the vehicle does not produce consistent and reliable response to throttle command when accelerating into and around traffic. On several instances, when pulling out of a driveway into oncoming arterial traffic, there has been no response to throttle input. A delay of 2 ~ 4 seconds has occurred and creates an extremely hazardous situation. This fault has also occurred at freeway speeds when attempting to pass from speeds between 40 & 75 mph! This behavior was not occur initially, until the car had about 3,000 miles. I have contacted infiniti usa, and kept an appointment with a regional customer service rep. Along with a dealer service manager in tacoma, wa last december. The outcome of this dialog was that the vehicle did not exhibit the "fault" on that test drive, the manufacturer is aware of "some customer concerns regarding the 7-speed at behavior", and that there is no service bulletin as-yet to resolve such a fault. The regional rep. Did suggest that (un-officially), there is an effort seeking to release a service bulletin update in the form of a pcm / tcm flash of rom data (mapping) to resolve the ongoing complaints of un-reliable transmission & power train response behaviors. There have already been 2 such service bulletins to resolve other minor annoyance behaviors regarding shift quality, but not for this gross lack of command / control. I have not heard back from infiniti usa / 3 months. I believe this is a serious safety hazard and would like the us-dot / nhtsa to pursue this issue with nissan motors corp. / infiniti usa to mandate an effective resolution.
 Vehicle Mileage at Failure3050
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateKENT, WA
VIN pattern JN1CV6AR8BMXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase25/09/20
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission typeAUTO
 Vehicle speed20
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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