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2016 INFINITI QX80 Service Brakes Problems, Complaints and Defects

Issue ID	1620543
Internal NHTSA #	11281442
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	QX80
Model Year	2016
File date	17/10/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	We have had several issues with our vehicle. It has been to the dealership 3 times since november 20, 2019. The first time we took the vehicle into the dealership, it was due to it bogging down. This happened when the vehicle was in motion and in both the city and interstate. The worst time, was when we were on the interstate driving around 70 miles an hour and went to accelerate to pass a vehicle. The vehicle bogged down and would not accelerate. It was taken to the dealership and they could not duplicate the problem. They updated the computer software and we were told this should resolve the problem. We picked up the vehicle on 9/23/19 and the vehicle immediately began to demonstrate the same problems. The vehicle was returned to the dealership on 9/25/19. At this time, mr. Junot rode with a technician and was able to duplicate the problem. The repined the ecm connector and cleared all the codes. We were able to pick up the vehicle on 10/3/19. The vehicle continued to drive sluggish and bog down. On 10/15/19, the customer was driving the vehicle in the city, when it began accelerating on its own and the steering and brakes locked up. She was able to put the car into park and coast into a parking lot. The dealership was called on 10/16/19 and we were told to bring the car in on 10/17/19. They were not able to duplicate the problem and called in a dst specialist. We were told that he would not be at the dealership until monday, november 18th. [xxx]. Met him at the dealership that morning. He talked to the dst and reviewed all the issues we have had. We did not receive a call from the dst and received an email from infiniti stating that they could not duplicate the problem, so they replaced the battery. My husband had to call to get the details of the report. We were told we could pick up the vehicle on 10/21/19. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	60015
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LENOIR CITY, TN
VIN pattern	JN8AZ2NE4G9XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	16/07/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	RWD
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WMAH05ZZ15M425246 WBAKF3C5XDJ385287 AAVZZZ17Z6U010185 1C6RR6KG5JS336671 VXKUSHNS8SW010180 3HSWYAHT5CN092457 1C4HE3H12BL610741 SALAE24446A388182 1N4AL3AP5GC151889 JTDBJ42E70J007222 KMHGC4DH7CU188361 ZCFC645DX0D674477

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2016 INFINITI QX80 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2016 INFINITI QX80 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?