Issue ID | 954019 |
Internal NHTSA # | 10487482 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | EX35 |
Model Year | 2008 |
File date | 14/11/12 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | The dash board airbag warning light started flashing. It stayed flashing for a few weeks, so i took it to an infiniti dealership. The dealership told me there was some type of communication problem between the acu and ocs units, located under the passenger seat. They said they couldn't tell any more than that, and would try replacing the acu first (this cost me over $1000). They then said if the flashing light came back, the next step would cost me over $3200 (replacing the ocs, i guess). I then looked online for others with this problem, as this part is inside the car, and wasn't damaged in any way (i have the old part, looks in perfect condition), so i was suspicious that this was a manufacturer's defect. To my surprise, when i searched for 2008 infiniti ex35, i found not one, but *three* recalls for passenger seat acu/ocs problems! When i asked the dealership why my repairs weren't covered under one of those recalls, they insisted there were *no* recalls for my vin. Thus started my education about "vin specific recalls". So naturally, i asked why my vin wasn't included in any of these recalls - they answered "we don't know." so, i asked, "who knows?" they then directed me to you (the nhtsa), which puzzled me, as i expected it was nissan itself which decides what vin's are covered and which are not - the nissan representatives i spoke to insisted this wasn't the case. So, my complaint is: my vin should be covered by (one of) these recalls. I find it extremely unlikely that my acu failed because of "wear and tear". I believe there is a common problem(s) underlying these recalls, which also affected my car. A manufacturer's problem. |
Vehicle Mileage at Failure | 82000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EDEN PRAIRIE, MN |
VIN pattern | JNKAJ09F58MXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 11/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |