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2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1293162
Internal NHTSA #	10876424
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2016
File date	04/06/16
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Stopped at a gas station to get gas, turned the vehicle ignition off, pumped gas, got back in & started the vehicle, sat there for a minute or two put the vehicle in park & pressed the gas, rpm's revved way up but the vehicle would not move forward. Checked everything to make sure i wasn't overlooking anything; no 'check engine' light came on or any other dashlights, emergency brake was not engaged. Turned the switch off & on several times, waiting a few minutes each time, then would start and shift into reverse (it would back up), neutral, & finally drive & still nothing happened. Finally gave up, put it in reverse & backed away from the pumps to a safe place. Called hyundai blue link but they were no help as the vehicle wasn't sending any codes. I tried a couple more times then gave up & had it towed to the dealership (after speaking with the salesman). Once it was off the truck, the salesman tried it several times & got the same result. He was just as stunned as i was. On mon i called hyundai america & opened a case so there would be documentation. I had done some research online over the weekend & found a hyundai forum where people were discussing the same problem that i was had. I then went to the dealership & met with the service director & the technician working on my vehicle. Of course, they didn't know what to do even though it had done the same thing with the service director that morning but he finally got it to move. The dealership called hyundai tech services & they made an update/adjustment. For now it seems to be fine, but i am totally paranoid about driving it now! I think it's very important that the nhtsa get involved & get to the bottom of this issue as soon as possible.
Vehicle Mileage at Failure	7000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SPRINGVILLE, AL
VIN pattern	KM8J33A23GUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	11/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1J4BA6H14BL639757 WBA3Y3107ED770859 VF1KT1A0640271492 JN1FCAN14U0101165 Z94CU51DBCR056957 2HKRS4H43SH429400 TMAJE812DNJ021940 WDD2052641F471571 1HGCV1F15KA058334 KNADE123386354519 4S4BSACC6H3354688 JTJHY7AX5H4250058

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2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2016 Hyundai TUCSON Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?