Issue ID | 1596102 |
Internal NHTSA # | 11251902 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 17/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | On or about 8/17/2019, the date and time disappeared from the display. Dealership states that it is a hyundai satellite communication error affecting 100 of thousands vehicles. Numerous contacts via twitter, facebook and myhyundai website have not been responded too. Telephone calls to hyundai customer awareness just repeat that hyundai is aware of the situation but no fix or solution is available. This is a safety issue since not having access to the time requires checking cell phone which in washington state is considered distracted driving and is illegal. Since using vehicle for work, knowing the time numerous times during various trips as well kids continually checking the time on cell phones a safety issue has developed and hyundai is ignoring not only the problem but the car owners. Not having a working clock may seem trivial, but having to pick up a cell phone to check the current time is dangerous and would be unnecessary if hyundai fixed a feature that came with the car. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EVERETT, WA |
VIN pattern | KM8J3CA26GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |