Issue ID | 1718262 |
Internal NHTSA # | 11388610 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 30/12/20 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | The incident occurred to me while i was 7 hours from home. I was stopped at a stop sign on a curve in the road. When clear, i accelerated and as i turned and merged into the road, the car started making a loud knocking noise and lost power as i was going up hill. Right before i lost all power, the oil light flashed briefly and the engine light came on. I restarted the car and again heard a loud knocking noise but was able to pull over to the side of the road. As soon as i slowed and stopped it died again. I ended up getting towed to the hyundai dealer. The next day i called and they let me know i had "thrown a rod and had bearing damage". They said i need a new engine and quoted me $12,800. I have provided all service records to them which prove that i have maintained the vehicle with oil changes and major services done at hyundai as well as valvoline. Their initial offer to me was they would cover 50% of the repair. My service advisor countered them with 90% and their final offer was to cover 60% and no rental - even being 7 hours from home. Before this incident occurred, i have not been able to open my rear passenger door in months due to needing a new actuator. I also let them know that i believed there was electrical issues because my tail light was always going out even after being replaced. I was dismissed and told that i had a faulty bulb. Same day after getting replaced, i was again getting that "check brake light" message. I believe there is a recall that i do not qualify for for this issue. After much research, i have found engine failure is a major problem with hyundai with many people on their 2nd and 3rd engines, including 2 people in my own family. I am extremely disappointed in the way hyundai is handling this situation and i will no longer be a hyundai customer. Please let me know if i can provide any further information. Thank you! |
Vehicle Mileage at Failure | 99282 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | KM8J33A46GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |