Issue ID | 1564966 |
Internal NHTSA # | 11208105 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 01/04/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my 2016 tucson new in march 2016 it currently has approximately 58,500 miles on it. I have always taken my car to the dealer for all oil changes and regular maintenance requirements. I never had any problems until recently, in stop and go traffic the car bucks and feels like it will stall, more than it used to several months ago. That i could deal with however, it also became unreliable when i was taking off from a red light, stop sign etc. I would step on the gas and the car would not move forward i have lost count how many times it has done this since the end of march. The first time i took my car to key hyundai they told me they needed to duplicate what i was telling them. After a few hours i got a call and was told they could not duplicate the issue, so they checked for any diagnostic issues found none so to "keep me happy" they did a dual clutch relearn. I took the car home and really noticed very little difference. Then within a couple of weeks it started repeating the hard bucking and again there were a few times that after i stopped to wait for traffic or a green light i would step on the gas and go nowhere no matter how far down i pressed the gas pedal until all of the sudden it would move forward. I brought the car back to hyundai on may 6, 2019 and for the last 10 days they say they have not been able to duplicate the problem and there is nothing they can do. I am due to pick up my car from them tomorrow and they will have done nothing even though they know i am a loyal customer and have never had a complaint prior to this, and even though they told me there are known issues with this car and what i am describing and that is because when they called hyundai they were told that they must duplicate the issue or no repair. That now leaves my safety in question when driving my car. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COVENTRY, CT |
VIN pattern | KM8J3CA29GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |