Issue ID | 1487665 |
Internal NHTSA # | 11118330 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 01/02/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle failed to accelerate while making a right turn when the accelerator pedal was depressed. The contact stated that there was a delay and a sudden increase in speed moments after the accelerator pedal was depressed. The failure occurred more than twice. The dealer (nashua hyundai, 140 daniel webster hwy, nashua, nh 03060, 603-891-3511) diagnosed that a software update was necessary. The update was performed, but failed to provide a permanent remedy as the failure continued. The vehicle was then taken to autofair hyundai (1477 s willow st, manchester, nh 03103, 603-634-0500) who also provided a software update, which failed to prevent the failure. The dealers indicated that the transmission may be the cause of the failures, but did not specifically diagnose the part that needed to be replaced. The manufacturer issued a recall for nhtsa campaign number: 16v628000 (power train, electrical system). The manufacturer was notified of the failure and instructed the contact to take the vehicle to the dealer for further diagnostic testing and repairs. The vin and failure mileage were unknown. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WINDHAM, NH |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |