Issue ID | 1477706 |
Internal NHTSA # | 11104620 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 17/06/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | There is an issue with the sport models that have the dual clutch transmission. The vehicles hesitate when accelerating from a stop and will then launch forward once the gear engages. The rpms will shoot to 3 and then drop to just above 0 multiple times before the vehicle reaching 20 mph. My vehicle is also making a rattling sound when idling and accelerating at slow speeds. Hyundai has done their recall update but it is not completely fixing this issue and just making it slightly less dramatic. I have asked hyundai multiple times to address this and they are refusing to address ot saying it is just a characteristic of the dual clutch transmissions to avoid having to repair the vehicles . I had a tech at hyundai tell me that hyundai will say it's normal but it's not normal. Please please investigate. My vehicle failed to accelerate when i was merging from a stop to another lane with oncoming traffic at 40 mph on a city street, it took a few seconds before the transmission engaged and moved. It also hesitated while i was turning from a driveway and then jerked and kicked forward. This is not safe ! |
Vehicle Mileage at Failure | 10500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | KM8J33A23GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |