Issue ID | 1405803 |
Internal NHTSA # | 11021751 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 08/07/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Dual clutch transmission, will not accelerate, pauses while stopped, in motion, in traffic, on street city and highway. There is no repair other than an update. Hyundai refuses, yes refuses, to fix my car and provide a repair order. Tried taking my car in for the umpteenth time. They will not provide me with a repair order because there is no repair for the dual clutch transmission. So when i filed with the bbb and with hyundai, hyundai refused to take my car back claiming i did not have any repair orders. Hyundai locations such as edwards in iowa and woodhouse in omaha have not documented all of my cars issues nor have they any proof of my being there other than two times. I have taken my car in numerous times, well over 5 times anyway!! The bbb requires documentation of service, but i can't get ahold of the documentation because hyundai has not done their job to document my cars service. I'm growing extremely tired of hyundai and wouldn't wish this car on anyone! I still can't accelerate, my car broke down the other day, and nothing is getting better with being serviced. I'm a single parent working part time and going to school, i am tired of having to take this piece of crap in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PLATTSMOUTH, NE |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |