Issue ID | 1346179 |
Internal NHTSA # | 10939672 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 04/01/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | To whom it may concern: update 1/4/2017: unfortunately, the issues that i have had with my vehicle have still not been corrected. As of today, the hyundai tucson that i signed for still has some type of dysfunctional dual clutch/transmission. The car was brought in to pugi hyundai (downers grove, il) and i specifically stated these concerns and that i would like the vehicle inspected for this issue. When i picked up the vehicle i was told that the issue had been addressed - it was not. Again, i brought the vehicle in to pugi hyundai for the same issue in november of 2016 to address the same issues. Once again, i was told that everything checked out and was ok. Unfortunately, the clutch/transmission issue has become worse. Now, when giving the car gas the engine will make a revving noise and will not move. Then the vehicle will jerk and speed up quickly. I called pugi hyundai today and spoke with [xxx] (the service manager) about this issue. He told me that i never brought the vehicle in for these specific issues (this is untrue and was never documented by pugi hyundai) and could not have an engineer take a look at the vehicle until i had gone through the basic protocols. 1. It would be great if hyundai could have my account notated properly for the dates of 8/27/2016 and november of 2016 that i did bring the vehicle in to have it inspected for clutch/transmission issues. 2. To also have a hyundai engineer take a look at my vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BOLINGBROOK, IL |
VIN pattern | KM8J33A29GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |