Issue ID | 1309468 |
Internal NHTSA # | 10896344 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 25/07/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 10. 10. 15 i purchased a new 2016 hyundai tucson limited fwd 1. 6l turbo dtc. I noticed the hesitation and lag issues with the transmission as documented in similar complaints; however, when these issues where mentioned to the dealership they were dismissed as being normal for this type of transmission. I have made 3 trips to the dealership; although, i continued to experiencing the same issues with the transmission, i was never informed of any transmission issues or that hyundai had issued a fix in december 2015 to address the hesitation issues in the transmission. 07. 25. 16 my mom was driving my vehichle and was left stranded in the chic-fil-a drive thru because the transmission failed to engage. My mom was in drive with her foot on the brake, but when she removed her foot from the brake to move up in line the vehicle did not move, even with excessive acceleration. The vehicle was placed in neutral, reverse, and drive again and failed to move in any gear. The vehicle had to be pushed out of line into a parking spot. 07. 27. 16 the dealership advised my vehichle was ready to pick up. When asked, they stated there was "no" issue with the transmission as they could not duplicate the issue. They had no idea why my vehichle had become stranded, but it was ready for me to pick up. After refusing to take back and drive a vehichle in this unsafe condition, they offered to have a technician drive it around for a few days to see if he could duplicate the issue. 08. 11. 16 dealership left a voicemail stating hyundai issued a recall to repair the issue with the transmission failing to "pull", advised my vehicle had been fixed per this recall, and the issue would not happen again. My concern now is whether this issue has been truly fixed once i pick up my vehichle from the dealership and if driving it like this has caused damage to the transmission or engine. |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BLANCHARD, OK |
VIN pattern | KM8J33A2XGUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |