Issue ID | 1304018 |
Internal NHTSA # | 10891927 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 19/07/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The dct transmission on this vehicle randomly stops propelling the car forward. Although initially the car refused to move forward while at a stop, i have had several recent incidents where the dct transmission "dropped" out of gear while traveling at 70 mph. I was unable to get the transmission to re-engage until i managed to pull over to the side of the road - and restart the vehicle. This has happened ~10 times since i purchased the vehicle in april 2016. It now has 9400 miles. I have taken the car to my local dealer - and they reported "no problem found." they recommended that i no longer operate the vehicle in "eco" mode, and not do "aggressive" driving. This problem continues whether it is in eco mode or not -- and my driving style is far from aggressive. Losing power at high speed creates a potential dangerous situation, especially when it happened at passing speeds. I cannot consistently re-create the problem - but it's definitive a software/hardware issue with the control of the dct transmission. |
Vehicle Mileage at Failure | 8800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEWTON, MA |
VIN pattern | KM8J3CA25GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |