Issue ID | 1302720 |
Internal NHTSA # | 10888879 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 23/07/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This issue has only happened while driving on a city street. As i accelerate from a standing stop the engine will rev up to match the accelerator petal but the transmission will not engage. I let off the petal and attempt to move again with not luck. I shift the vehicle into neutral then back into drive with the same results. After the third or forth attempt the vehicle will start to move slowly then accelerate rapidly as the transmission fully engages. This is a 7 month old vehicle with 13k miles and this issue was first noticed at about the 10k mark. This issue was brought to the dealers attention who informed me that this was know issue with the tuscon with the new 1. 6 turbo and 7 speed dual clutch transmission. The dealer followed the mfg advice to reset the ecm (engine control module) and the tcm (transmission control module) this was done and within 100 miles for the reset the issue was back and even worse. The vehicle is no longer safe to operate because of the randomness of the issue so the vehicle was left at the dealer on 7-26-2016 awaiting an answer from hyundai on a permanent fix. As of 7-26-2016 no update or even acknowledgement of the issue has been received by the dealer or the owner. A complaint was filed with hyundai on 7-23-2016 and the owner is still awaiting a call back from a representative of hyundai america. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MINOOKA, IL |
VIN pattern | KM8J33A24GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |