Issue ID | 1297273 |
Internal NHTSA # | 10883574 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 07/07/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Last night, i was in a traffic jam due to another cars accident. I was going less than 5 miles per hour in stop and go traffic for 20 minutes. After the two lanes were moving, i pressed on the gas and the engine revved up, but there was no forward motion. I put the car in park, tried again and still no motion. I turned the car off to reset and sat for a couple of minutes no motion. I put my hazard lights on because now i was making traffic be backed up. A police officer bump pushed my car with his police vehicle, so i could get out of the two lane road, since it was not safe to push the car into a safer area for towing. He scratched up my bumper do these actions, which should not have happened in the first place, and i would like hyundai to fix my bumper. I do not feel safe driving this car because no warning lights came on, and it is a 2016 limited tucson, which came with all the perks, and yet nothing showed up when i took it to a hyundai service center. The mechanic witnessed the same problem after i had it towed there, the following morning. They worked on it and said it couldn't be fixed because there were no warnings lights or computer errors. They said it was a dual clutch system problem and they couldn't fix it. This is unacceptable, and i would like to know what's being done about this problem that is happening nationally, as i have seen many reports with the same problem. It is a safety concern and something that needs to be addressed. I do not feel safe driving this vehicle even though the mechanic said it's working now, due to the fact that he said there was nothing they could fix. |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KINGWOOD, TX |
VIN pattern | KM8J33A2XGUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |