Issue ID | 1291649 |
Internal NHTSA # | 10875269 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2016 |
File date | 17/06/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I pulled into the drive thru line at bank behind another vehicle. I placed the tucson into park, but left the engine running while the person in front of me processed their transaction. When it was my turn i moved the vehicle into park and pressed the gas pedal to move forward but the vehicle did not move. The rpms moved into the 3000 and 4000 range but the car did not move. Emergency brake was not on. Vehicle was in drive. No errors or warning lights on dashboard. I moved the vehicle into and out of park and neutral several times before the transmission engaged and allowed me to ease forward. I placed the car back into park while my transaction was processed. After my transaction was complete i placed the vehicle back into drive and attempted to pull forward. Once again high rpms and engine revving very loudly but not moving anywhere. I tried the shifting gears trick several times and it still did not work. The drive thru lane had to be shut down while i was trying to get my vehicle to move. After turning it off and back on a few times it finally worked and i was able to get into a parking spot. I called my husband. He arrived approximately 30 minutes later. He started the vehicle and drove around the parking lot. He reported that when the vehicle came to a complete stop (though still in drive) he would then attempt to accelerate and the engine would rev to high rpms for 3-10 seconds before finally engaging and causing a quick jerky jack rabbit start. Even with the dual clutch transmission, the previous 7,400 miles driven it would only rev to approx 1200 rpms prior to accelerating. Decided to take to dealership. Car turned off while removing items. When turned back on and driving to dealership problem did not occur. Dealership kept vehicle from friday afternoon to monday. They stated they were unable to recreate and that there were no error codes in the computer. |
Vehicle Mileage at Failure | 7444 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALABASTER, AL |
VIN pattern | KM8J33A24GUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |