Issue ID | 1225479 |
Internal NHTSA # | 10779152 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2015 |
File date | 30/06/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Leased june 25, 2015 car engine quit while driving within two to three days. Key in locked position dealer arrived-able to start car. Explanation -perhaps key fob too heavy. Changed key fob. Last week car stopped again, engine off/key in locked position. Past three months- multiple intermittent electrical problems car taken in for service- could not duplicate. Understand intermittent electrical problem difficult to find. I asked after first event to exchange the car. Heated passenger seat came on -passenger noted . Doors lock and unlock without being locked/unlocked by owner. Hatch does not open at times, overhead passenger light on while driving. Engine runs rough. A friend drove x1 day unaware of issues. Let me know it ran rough/did not appear to engage the gears properly. The auto head light on. After going into the house noticed lights still on had to turn off manually. Have pics.- radio on by itself - told plugging in mobile phone activates radio yet radio came on/phone not plugged in. Videoed. With in the last two weeks - did not lock car returned to unload. Driver door locked, all others open, hatch would not open. Videoed. Had to open driver door manually to open-videoed. Picking up a friend -unable to open door using arm lock release- tried key-no luck. Had to open manually. 4 witnesses of events. Car not safe to drive with engine turning off in drive/on highway. Service manager helpful until told lemon law to be invoked- no further contact. Case # 8112192 filed with hyundai/july-no response. Called aug./sept. Did receive a call back last week with a message indicating the situation most likely not resolved thus this email.. I am in seattle due to a family illness- no access to the video's-can send if provided a reference number to associate complaint with pictures/videos. I do not want the car and did offer to exchange in the first week . |
Vehicle Mileage at Failure | 70 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BREWER, ME |
VIN pattern | KM8JUCAG9FUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |