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2012 Hyundai TUCSON Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	943579
Internal NHTSA #	10478083
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	TUCSON
Model Year	2012
File date	13/09/12
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	When stepping on the brakes they make a lot of noise and when going down a incline/hill i have to push the brakes all the way to the floor for the vehicle to stop. I took it to a dealer ship close to my home and went on a test drive with them and they said that it was normal. I was not happy with the outcome so i took it back to the dealer ship where i purchased the vehicle (1 hr from where i live), they went on a test drive heard the noise, checked the brakes, and said that the rotors needed to be replaced. When i got the car back after the rotors were replaced, it's still making the noise, and i still have the braking problem. Took it back and now they're saying that it's a normal braking sound. I took it to a different dealer ship, they went on a test drive with the person who bought the car in for me and heard the noise. He looked at it and there were screws missing from the rotors also he said the rotors needed to be cut. I called the next day, spoke with the service advisor who was handling the paper work, informed him that the noise was still there, he told me that they could not cut the rotors, because they were place by another dealership. I told him the problem is still not fixed, he told me to bring it back on saturday, i did. One of the technician test drove it i was not there, and said he heard nothing. I am still having the same braking problem. They refused to take a look at the brakes or do any work to it.
Vehicle Mileage at Failure	3100
Number of Occurences	6
Source of the issue	NHTSA WEB SITE
City and State	BEACON, NY
VIN pattern	KM8JUCAC3CUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	23/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	HEALEY HYUNDAI
Dealer's telephone number	845-831-3199
Dealer's city	BEACON
Dealer's state code	NY
Dealer's ZIP code	12508

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF7RERHRJ76814790 WBY61EF0XR5X12719 JM3KE2CY2G0844551 WP0AJ2A74PL102953 1GC2CUEG5FZ111001 VF7RCRHRJ76733631 JT153EEA103067870 1C4NJPBA9FD334014 WDB1290601F082091 1FTFW1E8XNFA70932 X9W215711D0007348 1GNFK13077R199986

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2012 Hyundai TUCSON Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai TUCSON Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?