Issue ID | 1651749 |
Internal NHTSA # | 11317658 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | TUCSON |
Model Year | 2012 |
File date | 03/03/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Driving along the interstate when engine had reduced engine power for a moment, then stalled around 70mph. Made it to an exit ramp luckily. Engine hesitated to restart, once it did start engine started knocking and had next to no power. Towed to hyundai dealer, hyundai dealer stated that hyundai has had major problems with these engines and hyundai should cover it fully. Dealership proceeded to pull oil pan and valve cover without our consent and with no communication for days. Confirmed the engine was bad, metal shavings in oil pan, rod bearings failed. Common problem. Waiting on hyundai for approval. Service advisor quit, we were informed 6 days later that hyundai is only willing to cover 65% of cost and we would have to pay 35% ($3,500. 0) out of pocket. We refused to pay; they stated we would have to pay diagnosis, but they ended up waiving that. Technicians did not fully secure oil pan or valve cover. Oil under car where it was parked, have photos and videos to back this claim up. Have rental car and many tow bills in to the mix now. Why would the dealer tell us hyundai fully cover this but they don |
Vehicle Mileage at Failure | 77100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WINSTON SALEM, NC |
VIN pattern | KM8JUCAC0CUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |