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2010 Hyundai TUCSON Power Train Problems, Complaints and Defects

Issue ID	853172
Internal NHTSA #	10395561
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	TUCSON
Model Year	2010
File date	01/04/11
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Issue: the interior plastic cover attached to the shifter located next to the cup holders will crumple-up after some soda is spilled on it - creating a safety issue because the crumpled plastic will make it difficult or prohibit the shifter to be placed in park or drive. If weak individual encounters this condition on a sloped surface the car may roll up or down the slope because while it may be difficult to place it in park or drive - the car can be placed in neutral. This all started when on a april 1, 2011, friday trip from cedar park, to corpus christi, tx. I stopped and picked up a burger and coke. I placed the coke in the cup holder and continued on my trip- some of the coke spilled because the lid came loose. I secured the lid on the cup and wiped down the area where the coke had spilled. On april 2, 2011 saturday, i noticed that the it was hard to shift but did not think much of it . I returned to cedar park on april 3, sunday. By april 4, monday, the shifter plastic was a crumpled mess and i had to use a box cutter to cut through the plastic so i could place the car in park or drive. I took my car to the hyundai dealership where i bought it, and dropped it off to be serviced. So i was surprised and disappointed when the service advisor, called and said that the service manager had directed she tell us that because some liquid had been spilled on the plastic causing it to become sticky - that the repair was not covered by warranty and that we would have to pay $250. 00. There is no excuse for any amount of spilled soda to cause the plastic shift cover to crumple and impede proper operation of the gear shifter. This is a design and engineering flaw which could possibly result in injury or death. A recall to correct and repair this problem needs to be initiated.
Vehicle Mileage at Failure	10703
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CEDAR PARK, TX
VIN pattern	KM8JT3AC9AUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	20/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JT3HN86R8Y0320255 TMBAN6NE6L0061709 1C4HJXBG6MW778969 3TMCZ5AN5PM547623 1N4BL4CV2LC254767 ZAM57TSGXJ1287996 SALWR2RK4JA802832 WF0EXXTTREKU86354 1C6SRFLT4LN191802 JE4MT52M97J712703 JTJAM7BX7L5260203 JHMEG8545PS010113

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2010 Hyundai TUCSON Power Train Problems, Complaints and Defects, Recalls and Failures

2010 Hyundai TUCSON Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?