Issue ID | 736767 |
Internal NHTSA # | 10281953 |
Manufacurer | HYUNDAI MOTOR COMPANY |
Brand | HYUNDAI |
Model | SONATA |
Model Year | 2007 |
File date | 22/08/09 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | 2007 hyundai sonata gls w/17,000 miles. Car has been serviced either by dealer or by car-x every 3,000 miles since purchase aug. Of 07. Upon bringing the vehicle in for service at 17,286 miles(tire rotation, oil, lube, & filter) mechanic noticed left rear brakes were completely gone right down to the metal. Upon inspection of remaining 3 wheels he found they were in excellent condition pertaining to the mileage on the vehicle. I took the damaged parts to the dealership and the service manager did not even acknowledge my complaint of only 1 wheel having a problem. When i returned home i called hyundai in calif. And told them about my problem. She asked questions and was courteous but i could tell she knew about the brake problem on this vehicle . She called me back the next day (aug. 27th) ,and informed me she called 2 of the dealerships i had the vehicle serviced at and they said the brakes were checked???? She then informed me the service mgr. Said i did not have a legitimate complaint and could do nothing for me. I was told this problem was definitely a safety issue and had that wheel locked up from the damaged brake pad it could have caused an accident. I'm hoping you can do something for me in this matter as hyundai will not. |
Vehicle Mileage at Failure | 17286 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AMELIA, OH |
VIN pattern | 5NPET46C27HXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/22 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |