Issue ID | 1710677 |
Internal NHTSA # | 11383187 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | PALISADE |
Model Year | 2021 |
File date | 12/12/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I just bought a 2021 sel palisade on thursday and i'm having problems with the apple wireless carplay connection. It will connect, shows the navigation apps, and play music for about 5 to 10 minutes then drops out. Then a message pops up saying i have no bluetooth connection with any device. If i push the home menu button, however, the carplay button is still showing. If i push it i'm back in carplay, but the blank out process repeats itself again after a few minutes. I called my dealership sales guy today, and he said to set up an appointment to bring the vehicle in to fix it, but on the palisade forum, many people are having the same issue as me who have just purchased a 2021 palisade sel. And carplay cannot play if connected via usb cord as in previous models. If this bug is fixed, it's will be a great feature to have in the 2021 sel. Right now it's an annoyance and a safety hazard (as a gps map may be up and displaying then just disappears). This issues happens while the vehicle is in motion on the highway and city streets. I don't know if a software update is needed in the vehicle or if it's a bandwith issue. I haven't been able to reach hyundai yet to report the issue. |
Vehicle Mileage at Failure | 80 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHICAGO, IL |
VIN pattern | KM8R2DHE0MUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |