Issue ID | 1696353 |
Internal NHTSA # | 11363593 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2011 |
File date | 04/10/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 hyundai elantra. The contact stated that she saw smoke coming from the trunk and from the door on the passenger side. She opened the door, the area from her dashboard all the way down to her gears was burned. The fire department and the police arrived and both filed reports. The fire department let the vehicle smoke out and diagnosed the issue as an electrical fire. The vehicle had a recall nhtsa campaign number: 20v393000 (equipment) for the same issue with the 12 volt accessory socket located inside the vehicle. The vehicle was currently still awaiting to be towed away by the manufacturer to email a letter for the claim to the contact. The dealer smart hyundai (1 smart drive, white hall, ar 71602 (870) 534-8122) told the contact to call the manufacturer. The failure mileage was 147,000. |
Vehicle Mileage at Failure | 147000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PINE BLUFF, AR |
VIN pattern | 5NPDH4AEXBHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |