Issue ID | 1591944 |
Internal NHTSA # | 11244667 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2009 |
File date | 24/02/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | When driving the vehicle, the eps light would arbitrarily turn on and go away when the ignition key is cycled off and back on. When the light comes on, it immediately becomes difficult to steer. The car reverts to manual steering mode and requires significant amount of effort to control. We have had the eps light turn on multiple times without warning while driving and putting us in dangerous, unsafe conditions on the road. Recently, the eps light is staying on and not going away. We visited the local dealer to report this issue and their diagnosis resulted in error codes related to the steering angle sensor-electrical, torque sensor main signal fault, ecu (brake system) hardware error, can time-out ems, and motor. When asked, they were not willing to perform an evaluation as per the technical service bulletin. They recalibrated the steering angle sensor and stated that if the problem reoccurs, we would need to return to the dealership to replace the steering column (part number 56310-2h250 as1) and pay full cost of repair (part and labor). This part number is listed as a replaceable item per the technical service bulletin. Please note that the dealership performed an eps s/w chk/ecu upgrade in 2015 when no issues were present and refuse to further assist when the issue is present when the recall campaign information letter in march 2015 clearly states that |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | WHIPPANY, NJ |
VIN pattern | KMHDU46D39UXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |