Issue ID | 1479916 |
Internal NHTSA # | 11110272 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | ELANTRA |
Model Year | 2009 |
File date | 29/05/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I have been in contact with hyundai customer service about this issue since june 5th and i still have not gotten anywhere. Description of events leading up to accident on or about may 14, 2018, i noticed the eps light was lit up on my dashboard on may 21, 2018 my car was serviced by __________ to correct recall #127- eps module failure. I was not aware of the other two recalls until the dealer informed me that day! When i left the dealership the car was fine and the eps light was no longer lit up. On may 25th/26th i noticed that the eps light was lit up again on my dashboard. I called _____________ to let them know about this and they simply told me to bring the car back in to be looked at. Date, location and details of accident on tuesday, may 29th, 2018 i was driving in the vicinity of ______________. It was around 7:00 pm. I was the last of several cars in my lane, our green light was turning yellow so i began to reduce my speed. I glance down then look up to see that the car ahead, a couple of feet in front of me had come to a premature complete stop. I tried to change/switch lanes but did not have the ability to steer and/or turn or move the wheel. As a result, i had no choice but to forcefully hit the brake and came to an abrupt stop, stopping short which caused me to bang directly into the rear end of the car in front of me. As it stands right now the eps light is still lit and i have no choice but to continue to drive my car to get to and from work. I notified hyundai about this and they still have not gotten back to me since my original complaint on june 5th and they have not offered me the use of a loaner car for the time being. I warned them that i was afraid i would have another accident and they are still not taking action. |
Vehicle Mileage at Failure | 35600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BELLEROSE, NY |
VIN pattern | KMHDU46D49UXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 8 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |