Issue ID | 1012496 |
Internal NHTSA # | 10544635 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ODYSSEY |
Model Year | 2011 |
File date | 09/04/12 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | We bought the vehicle brand new in 2011. We first experienced the problem with the brakes in april 2012 (at 19,327 miles) when heavy vibration was felt during braking. The vehicle was taken to honda for inspection, determined the rotors were warped. New pads were replaced and rotors resurfaced. Eight months later (at 30,593 miles), same issue occurred again. Rotors were warped for unknown reason; necessitating a resurfacing and replacement of brake pads for the second time. Seven months after second visit (at 38,841 miles), the same issue occurred for the third time - the rotors were found warped again. Like the previous visits, the adviser was not able to articulate the cause of the issue, only this time blamed my driving behavior. I told the adviser i have other vehicle which is driven and handled in the same way but does not need constant brake services like the odyssey (3 times in 16 months). He then change his theory and concluded that i wasn't driving enough - not allowing the pads to properly sync with the rotors, and suggested i should drive the vehicle more. To make matter worse, i was forced by the adviser to agree that the dealer will not be warranting any more front brake job because i wasn't driving enough and that the issue could reappear again 6 months later. I contacted america honda but they offered no assistance, since they indicated there were no known issue filed. I feel the vehicle was poorly made or assembled thus creating the above issue. |
Vehicle Mileage at Failure | 19327 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DUBLIN, CA |
VIN pattern | 5FNRL5H93BBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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