Issue ID | 897114 |
Internal NHTSA # | 10440024 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ELEMENT |
Model Year | 2005 |
File date | 01/12/11 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | 2005 honda element (2 wd) has no heat at all while a/c system is working fine.. Come to find out, honda released an original tsb of 07-076, and since then replaced it with tsb 08-097 which was "failed heater core". It seems the manufacturer used wrong coolant and so it cloggs up heater core. My car has been in local dealer for 5 days and they tried to blame on everything outside of the heater core and also changed everything except heater core, and still no heat. Finally, they acknowledged the heater core is plugged up and it has to be changed out; however; they now tell me that my vin number does not fit into their tsb and therefore, they won't honor the tsb. Called honda america and spoke to 1st level, 2nd, and up to 3rd which [xxx] and eventhough this is a common manufacturer defect (also cannot be introduce failure by the consumer), they still won't honor the repairs. Tsb calls for 10 hrs and parts which could run into thousands for common identified and confirmed by honda. It's absolutely absorb that they used wrong products and now causing problems down the road which they are making consumer to pay them for repairs. This clogged heater core not only gives no heat but also could causing car over-heating problem which can damage the engine and transmission at the same time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | 5J6YH18315LXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |