Issue ID | 565978 |
Internal NHTSA # | 10140341 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ELEMENT |
Model Year | 2005 |
File date | 20/10/05 |
Component | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE |
Product type code | VEHICLE |
Description of the problem | We purchased a new 2005 honda element ex 4wd and after driving it for only 200 miles, the srs airbag warning light came on indicating that the system was malfunctioning. When we took the car to the dealer, we were told that honda knows that when a cell phone or laptop is placed on the passenger seat this triggers the malfunction. We were then told by the service manager at poway honda, in poway, ca that this information was in the owner's manual, which it is not. They also did not know if this led to air bag malfunction. They only reset the sensor. When confronted about being told that this was in the manual, the manager of the dealership hung up on me. *jb |
Vehicle Mileage at Failure | 220 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 11/10/05 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | POWAY HONDA |
Dealer's telephone number | 858-391-5960 |
Dealer's city | POWAY |
Dealer's state code | CA |
Dealer's ZIP code | 92064 |