Issue ID | 976651 |
Internal NHTSA # | 10509194 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2012 |
File date | 01/09/12 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Since i have owned the car, the passenger side airbag off warning has happened on an irregular basis. When my girlfriend sits in the passenger seat (she weighs 110 lbs), the passenger airbags will turn off and we receive a warning and after a few seconds or minutes the warning disappears. This will happen sometimes up to 2 dozen times in an hour trip - other times we can go a few weeks with no warning and the passenger side airbag remaining on. We have taken it to the dealer numerous times and have been told the system is operating normally - even though in my owners manual tells me to take the vehicle to the dealer if the warning occurs and the person in the seat weighs more than 29kgs. The dealer says this problem is common with "small" people (note: when i sit in the seat at 165lbs - no warnings) and suggested that my girlfriend ride in the back seat. My concern is the side airbag will be off when needed and the randomness of the problem indicates a fault in the system - we have tried to determine if there is pattern to the warning such is she sitting in the center of the seat is she moving/not moving etc. With no help. Honda of america states that there is no problem as per corporate headquarters - i disagree and now i am down to seeking arbitration through the bbb where honda will win based on my past experience with bbb. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MELBOURNE, FL |
VIN pattern | 19XFB2F56CEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 14/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |