2004 Gmc SIERRA 2500 HD Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

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2004 Gmc SIERRA 2500 HD Service Brakes, Hydraulic Problems, Complaints and Defects

 Issue ID813861
 Internal NHTSA #10353376
 ModelSIERRA 2500 HD
 Model Year2004
 File date30/08/10
Product type codeVEHICLE
 Description of the problemI was approaching an intersection in my 2004 gmc sierra 4x4 2500hd pickup truck with a 2800 pound trailer when i pressed the brakes to stop. The brake pedal went to the floor and i was unable to stop. The trailer brakes were not enough to stop the vehicle and i continued into the intersection and was almost struck by two other vehicles. They just missed hitting my vehicle and causing serious injuries to myself and my passenger, as well as themselves. When i opened the hood there was brake fluid all over the drivers side of the engine compartment. I had the vehicle towed to the nearest gmc dealer. The dealer told me that a brake line had burst and needed to be replaced. He also stated that all the brake lines were corroded and needed to be replaced at $750. 00 per side. He told me that this was a common problem for these vehicles and that these lines only last 4-7 years on average. There is also significant corrosion on the frame. My vehicle is always garaged and regular maintenance is done. The dealer then told me that since we live in a snow belt state that i should expect this and that gmc will not help with the repair. I told him that i am very upset and that i have been a firefighter/paramedic for over 25 years, and if what he just said was true, then i would have had to rescue an awful lot of people from their crashed vehicles if on average brake lines only lasted 4-7 years. I feel that this needs to be reported and investigated because it is a very serious safety issue and people are going to get hurt if what the dealer told me is true. I would appreciate it if you would look into this matter. At this point my vehicle is sitting at the dealership in an unrepaired condition until further action by either gmc or nhtsa happens.
 Vehicle Mileage at Failure54000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateRUTLAND, MA
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase27/05/20
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train type
Transmission type
 Vehicle speed33
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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