Issue ID | 1620024 |
Internal NHTSA # | 11281162 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | SIERRA 1500 |
Model Year | 2018 |
File date | 08/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I experienced failure of the transmission to sift up or down on several occasions between 11/01/2019 and 11/11/2019. On 11/08/2019 i was monitoring the transmission temperature, and when the transmission temp reached 164 deg, the transmission would stop shifting properly at 25 to 30 mph, and the trans temp would jump to 192+ deg. Transmission seemed to slip and the vehicle would not accelerate. Rpms jumped to 3k-4k rms but speed would not change up or down. Contacted the dealership and made an appointment for 11/11. On 11/11 i drove the to the dealer 10 miles away. I monitored the trans temp as i drove, and no shifting issues until just before reaching the dealership (trans temp had reached 154 deg). I road with the dealer rep for a test drive and he was able to duplicate the problem at 30-mph and trans temp quickly rose again to over 192-deg. Dealer rep tried to use the manual shift option but even using that he was unable to get the transmisson to shift properly ans engine rpms exceeded 5k and stayed there until the transmission shifted into gear. Dealer rep stated that is not good during the test drive. Arriving back at the service department the dealer rep that test drove the vehicle told the service dep amanger the vehicle was not safe to drive. I was told the transmission would need to be torn down to figure out what the problem was and it might be after the first of the year before they would have it fixed due alack of parts due to the recent strike, and a bag log of vehicles already waiting repair parts. Other complaints that seem to match mine are nhtsa ids: 11193281, 11230193, 11221668, and 11205523. Issue is a serious safety issue if the vehicle cannot accelerate safely to merge with traffic. |
Vehicle Mileage at Failure | 6003 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | TYRONE, GA |
VIN pattern | 3GTU2MEC7JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 12/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |