Issue ID | 1703397 |
Internal NHTSA # | 11374063 |
Manufacurer | General Motors, LLC |
Brand | GMC |
Model | ACADIA |
Model Year | 2019 |
File date | 14/10/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | First time back in june 10th, 2020, i took it in because of "remote not detected" they could not duplicate the problem, few hours later, same day after i picked the car up it went haywire while parked. It threw itself into theft mode, would not let us manually lock the car, electrical was still on but engine was shut off, alarm, windshield wipers, and lights was going off while i had it towed to the dealership. This time they've told me, the a/c condensation fried the cpu module because the only thing keeping water out of the cpu was a tray. September 9th, 2020 i take it back into the dealership because again the car kept reading "no remote detected". They claimed it was my "dash cam" that caused the issue. October 14th, 2020 the car again went haywire while in motion. This time it threw itself into theft mode, alarm went off, wipers, was reading low fuel (full tank) steering assist turned on and off, brakes started locking mid busy street, steering wheel tightened also. I barely could turn it into a neighborhood street to get off the road. I had the vehicle towed back to the dealership again, through my triple a plan for the second time because i was "out of the area" that they could send a tow truck to. They tell me again condensation got into the cpu and wasn't even sure if it'll happen again if i continue to run the a/c. I picked the car up the next week and on october 25th, 2020 the car again would not read the keys. Every incident but october 25th, 2020 incident, i have let a supervisor from gm know of the situation, his name is [xxx] ext. I have recorded even phone records of every incident that's occurred. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 10767 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | 1GKKNKLA9KZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |