Issue ID | 1603370 |
Internal NHTSA # | 11257299 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2015 |
File date | 11/09/19 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | While driving in a rainstorm the windshield wipers suddenly stopped working, leaving me vulnerable to a possible fatality as i could not see. I had no previous indication that this was about to occur. Service dealer stated that the transmission inside the motor of the wipers had failed. The dealer stated it was normal wear and tear. My vehicle has under 60,000 miles as of this date, therefore i disagree with the normal wear and tear reasoning. The windshield wipers are not used daily and at every start of usage, unlike a starter or brake usage, etc.. This is something that should throughout the duration of the vehicle. No warranty on such product and no recall. It cost me over $400 to repair. I contacted general motors and they stated that even though this issue had been noted and only recalled in canada, but not the u. S. I reiterated that this occurrence just now happened to me and this is very dangerous and a fatality can ensue. General motors offered me no resolution. |
Vehicle Mileage at Failure | 57399 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DETROIT, MI |
VIN pattern | 2GKALSEK7F6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |