2009 Freightliner CASCADIA Steering Rack And Pinion Problems, Complaints and Defects, Recalls and Failures

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2009 Freightliner CASCADIA Steering Rack And Pinion Problems, Complaints and Defects

 Issue ID738031
 Internal NHTSA #10283052
 ManufacurerDAIMLER TRUCKS NORTH AMERICA
 BrandFREIGHTLINER
 ModelCASCADIA
 Model Year2009
 File date02/09/09
 ComponentSTEERING:RACK AND PINION
Product type codeVEHICLE
 Description of the problemAddendum odi 10281432: i made a complaint about defective rack and pinions on freightliner 2009 "cascadia" models on aug. 23, 2009. On aug. 24, 2009 one was overnighted at the behest of freightliner to my leased to company c. R. England, inc. Who had previously purchased all available rack and pinions off the market to "quietly/ secretly" repair it's fleet. On aug. 31, 2009 nhtsa began an official investigation and c. R. England, inc, with freightliner's help issued it's own recall of the defective rack and pinions that same date. On sep. 2, 2009 i was q-commed by my dm for cre to call him asap. I did so and he informed me that my new rack and pinion was also defective and had to be repaired and to have it done in burns harbor, in some 998 miles away! I was just a mile away from freightliner dealership in cheyenne, wy and had the repairs done their and i have faxed that proof to nhtsa. On sep 4, 2009 cre retaliated against me by assigning a load of some 850 miles that delivered on sep. 9, 2009. I was already down some three weeks waiting for a rack and pinion, with fixed costs of lease at $762. 50 per week, and a short week from the friday before and now another short week from pocatello, id to burns, harbor, in and this "retaliation" load that would not be added to the next weeks pay either - week ends at midnight on tuesday!!!! In other words my family would never be allowed to eat again with a substantially reduced contract to be forced into effect on september 21, 2009 by cre on all of its ic's! Thus in "light" of this planned retaliation by cre against me and my family i will terminate my contract with cre on sep. 8, 2009 by turning in this 2009 freightliiner cascadia with a still defective new and "repaired" rack and pinion.
 Vehicle Mileage at Failure0
Number of Occurences1
Source of the issueCONSUMER LETTER
 City and StateGARDENDALE, AL
VIN pattern 1FUJGLDR49LXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase18/01/21
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders0
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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