Issue ID | 1360939 |
Internal NHTSA # | 10958696 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | RANGER |
Model Year | 2011 |
File date | 01/03/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall i have a 2011 ford ranger , and in july 2016 i recieved a letter saying their is a safety recall notice 16s26/nhtsa recall 16v-384. This recall says the air bag if deployed could cause serious injury or death. I called ford on feb.-28-2017, and was told the same thing. I told them i would like ford to give me a rental truck to use until the parts come in , since my loved ones are setting in the passenger seat. I was advised that they would not give me a rental truck. I ask for a superviser to call. 3-1-2017 stacy called and left a message, 3-2-2017 at 1:55p jasmine called and left message saying no parts and didn't mention rental. This has gone on too long , putting my loved ones in danger, and ford is still building trucks with new airbags. Ford is not being responsive!! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHELSEA, AL |
VIN pattern | 1FTKR1ED7BPXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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