Issue ID | 1324833 |
Internal NHTSA # | 10914904 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | MUSTANG |
Model Year | 2015 |
File date | 08/10/16 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Read about recall of side doors opening while driving in newspaper 2 mos ago and called ford. Was lied to and told my vehicle was not one of the ones being recalled. Today got a recall notice from ford in the mail. Why wasn't i told about this when i called them? Ford has failed to remedy this safety recall for my vehicle in a timely manner. ("ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall to the agency in "february 2015". The ending date for reimbursement eligibility is october 31, 2016.) so, they waited 1 1/2 years knowing the problem but is giving people only 3 weeks for reimbursement--not acceptable. Then, the part will not be available until the second quarter of 2017!! (certainly not a timely remedy) so i have to drive around for at least 9 months will a potentially fatal safety issue. I had initially called ford because i was contemplating a long car trip, which is mostly on highways. A door opening on its own when one is driving at 60-70 mph is not an option. Have had to cancel the trip as ford will not give me a loaner for 9 months! P. S. The letter included a reference to go to www. Safercar. Gov reference nhtsa safety recall 16v-643. I tried it and your site stated "sorry, no results found for nhtsa safety recall 16v-643." something is obviously not working at your end. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PLANTATION, FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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