Issue ID | 1207639 |
Internal NHTSA # | 10746869 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | MUSTANG |
Model Year | 2015 |
File date | 01/05/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I am the owner of a 2015 mustang gt with cooled seat option. When i purchased the car new in november of 2014 and tried the cooled seats they worked well during those cold late fall days for the handful of times i used it. After it got cold during winter and spring i did not use the cooled seat feature again until approximately may 1, 2015. At this time the lower seat cooler would cool the seat but the upper seat cooler would not cool the seat for any amount of time. In fact quite the opposite occurred. With the seat cooling set to maximum of 3 bars the lower cooler would get the seat cold but the upper seat cooler would actually warm the seat up. Several tests confirmed this happening for both seats, driver and passenger. Due to the design of the thermoelectric device buried and enclosed in the seat back, the back side of each seat back would actually warm as well to levels very hot to touch after as short of time of 5 minutes of use. It appears that many other 2015 mustang owners with this option are experiencing the same issues. Also 2015 ford f150 owners who have the same design ted cooling device are experiencing this as well. I have contacted ford customer service and registered my complaint but no fix is out there currently from ford this is obviously a faulty design. Its equivalent would be putting a room air conditioner inside a room and expecting it to cool the air. On top of that with prolonged usage the material on the back of the seat where the ted vents its waste heat gets hotter and hotter and could pose a fire risk with prolonged usage in the vehicle. Currently we have no information whether or not ford is either aware or even has any intention of addressing this issue i do not use my cooled seats function currently because it only works on the bottoms and heats us the upper seat while in use. The upper seat will actually be cooler if left off. |
Vehicle Mileage at Failure | 1800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DU QUOIN, IL |
VIN pattern | 1FA6P8CF9F5XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 04/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |