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2010 Ford FUSION Engine Problems, Complaints and Defects

Issue ID	1629567
Internal NHTSA #	11291165
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION
Model Year	2010
File date	01/11/19
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I purchased a new 2010 ford fusion hybrid se from a ford dealership in fairfax, va. After owning the vehicle for approximately 9 years, the vehicle no longer operates in electric mode (it only operates in gas mode). My average mpg has dropped from 37-40 mpg to 25-27 mpg. I took it to a ford dealership service center manassas, va in nov 2019 who indicated they are aware of the problem but they have no solution to fix it (they initially were going to charge me $150 diagnostic fee but waived the fee and sent me home). There are numerous reports in ford vehicle forums with the same complaint. Consensus is that ford programmed the electronic mode to stop working after 9 years. When i purchased the vehicle, there was no disclosure that i would no longer have a properly working hybrid after 9 years. This end-of-life decision would have to be programmed into the vehicle's ecu at the time of manufacturing and should have been disclosed by ford at the time of purchase. Had ford disclosed this, it would have directly impacted my decision to purchase the vehicle. The fix appears to be reprogramming the vehicle to make it think it is less than 9 years old which returns the hybrid functions to normal. According to several forums, some ford service centers have conduct this fix, but the majority of ford service centers are not willing/able to resolve this issue. This issue has been identified in ford's oasis database with no solution. Tsb #ssm 48238 nhtsa id #10167224 was announced in oct 2019. Refer to forums with identical issues and solutions: (https://www. Cargurus. Com/cars/discussion-c28475_ds1000144), (https://www. Carcomplaints. Com/ford/fusion_hybrid/2010/tsbs/), (https://www. Fordfusionforum. Com/topic/19361-my-instructions-on-restoring-the-hybrid-ev-function-on-the-ford-fusion-hybrid-approaching-the-89-years-mark/).
Vehicle Mileage at Failure	88790
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BRISTOW, VA
VIN pattern	3FADP0L35ARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	15/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDC1671196M000309 WDD2040486L046863 YV1PZ68UCL1108777 3C4NJDBB4JT432684 JA4MT31X67Z010179 WF0SXXGBWS6U33172 WDC1648861A386929 WDCYC7CF3DX201207 2GCEC19X221369646 WAUZZZFY6J2121181 Y6DTF69YD6W280639 MPBUMFF50NX392237

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2010 Ford FUSION Engine Problems, Complaints and Defects, Recalls and Failures

2010 Ford FUSION Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?