Issue ID | 1009854 |
Internal NHTSA # | 10542868 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2010 |
File date | 30/08/13 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Second engine/power train failure within 4,000 miles of vehicle 36 month, 36,000 mile warranty expiration (first failure was a total power loss at high way speeds within 1,000 miles of warranty expiration). Vehicle suddenly began jerking, shuttering and hesitating upon first acceleration. Ford evaluated mass flow sensor to be faulty and replaced at $425 cost in addition to $50 rental car. Upon consultation with ford customer service, no costs were covered or reimbursed. My wife often travels alone with my children, so we purchase new cars specifically to avoid such break downs and maintenance problems. We paid cash for this vehicle, and could buy a new bmw 760il tomorrow free and clear. Instead, we bought a ford fusion to show support for the american auto industry. Understand that mechanical failures happen, but very disappointed with ford customer service for not reimbursing or issuing recalls for these known manufacturer defects occurring on essentially new first owner cars < 40,000 miles. Will never buy a ford again. |
Vehicle Mileage at Failure | 39000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | WASHINGTON, DC |
VIN pattern | 3FAHP0HAXARXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 15/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |