Issue ID | 1473445 |
Internal NHTSA # | 11101111 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2010 |
File date | 11/06/18 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall i called my mooresville, n. C. Ford dealership to schedule a replacement of the defective passenger airbag and the replacement part is not yet available. It may not be available until the end of this year.. 2018. My recall letter indicates the ford motor company will pay for a rental car at $30 a day and the owner has to carry and pay for the insurance on the rental vehicle. The rental company my ford dealer contracts through cheapest rental is $35. 00 per day which would leave me paying approximately $140. 00 per month for the rental and approximately an extra $50. 00 or more a month for insurance i am already paying for a affected vehicle plus monthly insurance that has a recall for a defective recall that is not my fault! I am a senior citizen and drive my car on a daily basis with my grandchildren and loved ones in my car and don't want to take the risk of death or injury to any of them.. With the age of my car and the summer heat and humidity i do not want to chance that! I do not feel i should have to pay anything extra for a rental for a recall putting my family in harm's way or even death that is not my fault! The ford motor company should be made to pay the entire cost of the rental vehicle! If indeed your goal and policy is to make sure these car manufacturers do their part to insure my safety... Then ford motor company needs to be totally accountable and pay everything. None of the cost should be passed to the owner of the affected vehicle. I called ford headquarters customer service with my concern about the danger which they urge the owner to get the airbag replaced and not drive it... But yet the part is not available as yet..... And maybe 6 months or more... & yet won't pay the total cost for my ford dealer ship to rent me a car is totally ridiculous! They essentially said "sorry" that's all we are allowing $30 a day. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOORESVILLE, NC |
VIN pattern | 3FAHP0HAXARXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 13/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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