Issue ID | 1414421 |
Internal NHTSA # | 11033948 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FUSION |
Model Year | 2010 |
File date | 15/06/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata inflators. We were mailed an "important safety recall" letter on june 15, 2016 and received another one in july 2016. This is october 2017 and our air bag recall situation has not been taken care of! When i have called our local ford dealer, where we purchased our car, to ask when this would be repaired, i have been told that there is no remedy yet, but to be assured, i would be the "first one called when there is," and this statement was insignificant to me, even useless. Everyone with this problem, given the warnings, should be at the top of the list, not just instructed to simply "not use the front passenger seat" until the airbag is replaced! I was strongly urged to not have anyone sit in the front passenger seat until this problem has been taken care of. My ford fusion has been the favorite car i have owned! It's primary purpose is for my husband and i to travel and to spend time with our grandchildren and other family members. Riding "chauffeur" style with my husband when we travel is not why we purchased this car! I could understand a week or two, or possibly a month, but 16 months with no end in sight is ridiculous! When i want to have a day out with my friend, it is embarrassing to ask her to sit in the back seat for her safety. This issue has strongly affected my desire to purchase another ford product, and we have purchased many ford vehicles! My father-in-law retired from ford motor co. Please correct this problem asap! The date i have entered below as "date this happened" refers to the first date that we were issued notice that the front passenger airbag recall was in place. Thank you for your time and efforts to correct this situation for us immediately, safely, correctly. P. S. We have had multiple recalls on various parts of our 2010 ford fusion. |
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Source of the issue | NHTSA WEB SITE |
City and State | HEMET, CA |
VIN pattern | 3FAHPOHA8ARXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
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Date of purchase | 18/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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