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2013 Ford FUSION HYBRID Unknown Or Other Problems, Complaints and Defects

Issue ID	1188398
Internal NHTSA #	10722993
Manufacurer	Ford Motor Company
Brand	FORD
Model	FUSION HYBRID
Model Year	2013
File date	16/04/15
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Driving into work in the morning on a 3 lane busy road, the "stop safely now" alert came on and the car stalled. It came to a complete stop while i was in the middle lane of the road with cars rushing around me to be on their way. I had to get out of the car and, with the help of some good samaritans, push it to safety across 4 lanes of traffic into a commercial parking lot. The car would not restart. I had it towed to the dealership where it was held for 7 days and they told me it "just started working over the weekend and we don't know why it failed because there weren't any error codes to read". Here is the report from the dealership: "towed in wrench light came on and stop safely light came on also caused by no crank, no start. Self test, 20 dtc s. Cleared dtc s. Started ok after dtc s cleared. Road tested & retested, dtc s did not return. Needs to be driven more." i have played phone tag with the ford customer rep for weeks now and i have grown irritated. I do not have any trust in this car to reliably keep myself, my wife and newborn child safe. We feel helpless at this point because there doesn't seem to be any concern or reassurance shown on ford's behalf and we're stuck in a car that we owe more than its worth. The money would feel more well spent had there have been some effort shown by ford to make it right and rebuild our trust in their product. However, this has not been the case and it looks like we're on our own to just deal with this major safety issue as it comes up or drown ourselves in negative equity by trading it in for a car that we can trust. This car is a safety risk to myself, my family and the general public.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MILFORD, NH
VIN pattern	3FA6P0LU2DRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZCD9PW036180 SALCR2RX3JH747179 1GKS2CKD2PR214860 1FUJGBDV2ELFG3792 JN8AZ1MW1BW186229 WDAKHCAA79L455713 3JBVMAY21JK000110 JF2SJAGC6GH562655 4S4BRDKC1B2372642 1GTR9AEF4KZ372827 JM0TC2WLA00553047 3C6UR5HL5GG192273

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2013 Ford FUSION HYBRID Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2013 Ford FUSION HYBRID Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?