Issue ID | 1720406 |
Internal NHTSA # | 11390063 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 30/10/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford flex. The contact received nhtsa campaign number: 20v072000 (suspension) and was associated with the vin. However, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had experienced a failure while driving at various speeds, the vehicle rear tires believed to be worn out from the suspension. No warning lights illuminated. The contact mentioned that he had to change out the rear tires every 4 months. The vehicle was taken to an independent mechanic who inspected the rear suspension and informed the contact that the rear suspension was faulty. The vehicle was not repaired and the failure recurred. Cloninger ford (511 jake alexander blvd s, salisbury, nc 28147 (704) 802-1388) was contacted and informed that no parts were available to due the repair. Vin tools confirmed parts not available. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. |
Vehicle Mileage at Failure | 60000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SALISBURY, NC |
VIN pattern | 2FMHK6C89EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |