Issue ID | 1690439 |
Internal NHTSA # | 11355217 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FLEX |
Model Year | 2014 |
File date | 13/09/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | While driving my 2014 ford flex on sunday september 13 on hwy 684 / saw mill parkway. I hit a small pothole, which it turns out fractured the toe link, the item that was part of nhtsa recall number: 20v072 nhtsa date: feb 10, 2020 ford recall number: 20s04. Although the car violently swerved, i was able to avoid any type of collision. Aaa towed the car back to my dealer who confirmed that the toe link did fracture. Unfortunately, when the dealer called ford he was advised that they still do not have a fix for the recall. I was then advised that i have to pay almost $900. 00 to repair the car and i can submit a bill sometime in the future. I think that this is totally unacceptable. I think ford is waiting for all the cars to age out rather than fixing the cars. |
Vehicle Mileage at Failure | 130000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RED BANK, NJ |
VIN pattern | 2FMHK6DT4EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |